See also Headquarters

Empty Lot-icon

Empty lot ready for franchise

Franchises are Businesses that you can place in your Neighbors' cities on Empty Lots. You can then control them remotely from headquarters in your own city by supplying them with goods daily and collecting your profits.

How Franchises WorkEdit

Creating a new franchiseEdit

The first franchise a player creates will be in Samantha's City. By this point, players usually only have a few businesses available to expand, such as a Bakery or Burger Joint. The goal requires them to place a business building in the Empty Lot in Samantha's City, which introduces them to the franchise aspect of the game. After expanding their business to Samantha's City, they unlock their first franchise headquarters.

Players unlock the ability to create a new franchise at levels 10, 20, 30, 40, 50, 60 and 70.

After completing this goal, players are free to expand their franchise to other neighbors' cities. When visiting neighbors, they may place a building in the city as long as the neighbor has at least one available empty lot. The player is then offered to post on their neighbor's wall, informing them:

Franchises-feed Player is eager to open a business in your city!

Player needs your approval to open a newly-built Business in your city! CityVille friends who work together, profit together!

When the neighbor next returns to their city, they will have the option of accepting or declining your franchise's position in their city. If they decide to allow your business into their city, you can begin supplying with goods immediately. If it is a fresh business that is being expanded, thus creating a new franchise, a new Franchise Headquarters will appear in the player's inventory. If your neighbor chooses to decline your business, the money you invested into the business will be refunded.

Maintaining franchisesEdit

Once per day you can send goods to your franchise by clicking on your headquarters and then selecting the option to "Supply". The owner of the city in which the franchise resides will get the needed amount of goods, i.e. a Bakery will be sent 10 goods while a Wedding Store will be sent 130. The franchise owner only needs to spend 50% of the supplied goods, i.e. 5 for a Bakery. After you have supplied a store a certain amount of times, its star rating will increase. Star rating is only bound to the number of supplies it gets; whether the city's owner makes use of a franchised store has no effect. Stars will increase the bonus the franchise owner gets when he/she supplies this store. You can place a HQ for each franchise you own that adds a payout bonus to nearby businesses only, much like a decoration. The payout bonus depends on the number of stores you have in other cities (=HQ floors) of this particular franchise. For each such store it increases the payout of nearby businesses by 2%, to a maximum of 28%.

Every approved franchise comes with a bonus HQ.

Removing franchisesEdit

Many players wish to replace their early franchises when they reach a higher level. For example, a level 45 player may prefer to put their franchises to better uses - and a bakery franchise may seem like a waste. Unfortunately, you cannot change your franchises unless you have no remaining business in other peoples' cities, and you cannot remove your businesses from other peoples' cities unless you ask them to remove them for you.

Sadly, it is impossible to remove your business from Samantha's City at present so any franchise which also exists in her city cannot be deleted or replaced.

Maximizing Franchise PotentialEdit

Things to consider are:

  • The cost of the business - to expand your business to a neighbor's city costs 80% of building the business in your own city. So a $100,000 business will cost $80,000 to franchise. Some players have made the mistake of trying to franchise a very expensive building, only to realize they can't afford to continue building it in other neighbor's zones.
  • The cost of supplies - the more goods a business needs, the more you will be required to supply to your franchises each day. If you generally find yourself struggling for goods, it may be worth creating a low maintenance business as your franchise to avoid running out of goods before you could supply them all.
  • Competition for franchises - when you place your business on a neighbor's empty lot, they may have another offer from a different neighbor too. If they are expected to choose between their other neighbor's highly profitable Handbag Store and your low-profit Bakery, you may lose out on the opportunity

Franchisable BusinessesEdit

Here is a table for the available franchises and their costs.

Business Cost
Appliances Store HQ Appliances Store-icon Cash-icon 20 Cash
Bakery HQ Bakery-icon Coins-icon 160 Coins
Bike Shop HQ Bike Shop-icon Coins-icon 2,000 Coins
Burger Joint HQ Burger Joint-icon Coins-icon 800 Coins
Cheese Market HQ Cheese Market-icon Coins-icon 5,760 Coins
Chic Boutique HQ Chic Boutique-icon Coins-icon 200,000 Coins
Cinema HQ Cinema-icon Coins-icon 80,000 Coins
City Supermarket HQ City Supermarket-icon Coins-icon 4,600 Coins
Coffee Shop HQ Coffee Shop-icon Coins-icon 480 Coins
Corner Store HQ Corner Store-icon Coins-icon 4,000 Coins
Cosmetic Store HQ Cosmetic Store-icon Coins-icon 1,520 Coins
Dance Studio HQ Dance Studio-icon Coins-icon 4,240 Coins
Department Store HQ Department Store-icon Coins-icon 6,400 Coins
Diner HQ Diner-icon Coins-icon 1,280 Coins
DVD Rental Store HQ DVD Rental Store-icon Coins-icon 8000 Coins
Extreme Sports Store HQ Extreme Sports Store-icon Cash-icon 26 Cash
Fast Food Chicken HQ Fast Food Chicken-icon Unreleased
Flower Kiosk HQ Flower Kiosk-icon Coins-icon 320 Coins
French Restaurant HQ French Restaurant-icon Coins-icon 3,600 Coins
Furniture Store HQ Furniture Store-icon Coins-icon 600,000 Coins
Greek Restaurant HQ Greek Restaurant-icon Coins-icon 2,000 Coins
Handbag Store HQ Handbag Store-icon Coins-icon 8,000 Coins
Hot Cocoa Shop HQ Hot Cocoa Shop-icon Coins-icon 3,200 Coins
Indian Restaurant HQ Indian Restaurant-icon Coins-icon 2,000 Coins
Italian Ice Parlor HQ Italian Ice Parlor-icon Cash-icon 20 Cash
Italian Restaurant HQ Italian Restaurant-icon Coins-icon 5,200 Coins
Jeans Store HQ Jeans Store-icon Coins-icon 8000 Coins
Jewelry Store HQ Jewelry Store-icon Coins-icon 400,000 Coins
Lamp Store HQ Lamp Store-icon Coins-icon 8000 Coins
Laundromat HQ Laundromat-icon Coins-icon 4,000 Coins
Luggage Store HQ Luggage Store-icon Coins-icon 160,000 Coins
Music Store HQ Music Store-icon Coins-icon 720,000 Coins
Panini Shop HQ Panini Shop-icon Coins-icon 5,040 Coins
Pizzeria HQ Pizzeria-icon Coins-icon 5,360 Coins
Pool Hall HQ Pool Hall-icon Coins-icon 1,760 Coins
Seafood Restaurant HQ Seafood Restaurant-icon Coins-icon 6,000 Coins
Seasonal Clothing HQ Seasonal Clothing-icon Cash-icon 16 Cash
Shoe Store HQ Shoe Store-icon Coins-icon 2,800 Coins
Sunglasses Store HQ Sunglasses Store-icon Coins-icon 4,400 Coins
Sushi Bar HQ Sushi Bar-icon Coins-icon 10,000 Coins
Taqueria HQ Taqueria-icon Coins-icon 2,000 Coins
Tavern HQ Tavern-icon Coins-icon 4,000 Coins
Thai Restaurant HQ Thai Restaurant-icon Coins-icon 2,000 Coins
Tofu Burger HQ Tofu Burger-icon Coins-icon 4,000 Coins
Tower Eats HQ Tower Eats-icon Coins-icon 800,000 Coins
Toy Store HQ Toy Store-icon Coins-icon 640 Coins
Tuxedo Rental HQ Tuxedo Rental-icon Coins-icon 8,000 Coins
Video Game Store HQ Video Game Store-icon Coins-icon 1,040 Coins
Wedding Store HQ Wedding Store-icon Coins-icon 12,000 Coins

Collecting from Neighbors' FranchisesEdit

Neighbors can also build franchised businesses in your city. When a neighbor has supplied their business, an icon will appear above it, indicating that it is ready for you to collect the supplies. Previously when you collect the supplies, not only will you get the amount of goods required to supply the business, but also always get 1 energy. Now you are guaranteed only the goods and 20% chance of 1 energy dropping.

Goals requiring FranchisesEdit

Build FranchisesEdit

See also: Build Franchises

This is a goal set by Edgar, which requires the player to create their first franchise in Samantha's City. There is an Empty Lot available and the franchise will be accepted immediately. The reward is a Headquarters for the business.

Build HeadquartersEdit

See also: Build Headquarters

After completing "Build Franchises", a Headquarters will appear in the player's inventory. This can be placed in the city, and the objective of the follow up mission is to build the Headquarters. Headquarters require 10 build actions, thus 10 energy. The reward is 50 goods.

Run Remote FranchiseEdit

See also: Run Remote Franchise
Build Headquarters-icon

According to Edgar, running Franchises is "not for the weak" and to prove to him that the player is worthy, they must remotely supply goods to their franchise. This is achieved by clicking on their headquarters and clicking "SUPPLY" to send goods to Samantha's City. The reward is 100 coins.

Expand FranchiseEdit

See also: Expand Franchise

Considerably more difficult than the goals before, expanding franchises requires neighbors to have available empty lots. This goal requires the player to expand their franchise to a second city. The reward is 1 XP.

Franchise ExpertEdit

See also: Franchise Expert
Empty Lot-icon

As well as placing 1 Empty Lot, the player is required to supply their franchise 5 times. Depending on how many cities they have managed to expand their franchise to, this could take anything up to 3 days to complete. The reward is 2 energy.



  • Currently there is only one method to redo a franchise-decision. You must ask all other players in which you have a franchise to remove it! E.g., if you build a Video Game Store in another city, you will need to ask all other players to remove your video-game-franchises from their cities. And only then will you be able to switch to a new franchise. Doing so will remove all stars from your previous franchise since you will be starting a new one. Since you need to level up 10 times to unlock another franchise, you should make your decisions carefully. ( The only exception is if samantha ( NPC player ) has one of the franchise you want to remove, in this case, you won't be able to totally remove the franchise and you will be stuck with it.) I suggest that whatever level you currently are, you shouldn't franchise businesses under 50 resources needed to be run.
  • You will get a new HQ building (in your inventory) for any new franchise you built. And they are counted separately from the current franchise(s) you have. That means you will have to re-upgrade the HQ by building the specific franchise in your neighbour's land all over again. (Note that you can build more than 1 franchise at your neighbour's place but it's limited to one of every type. eg, you can build 1 coffee shop + 1 toy store but NOT 2 coffee shop)
  • If you build a franchise in a neighbor's city, this decision can not be undone by you - only by the cities owner.
  • Also note that you have to pay for your franchise in advance. If the owner of the city declines your franchise or accepts that of another player, your investment will be refunded to you. But if your request is pending, all your invested money is lost.